Thursday, October 12, 2006

I should have stayed in bed...

This day has gone from bad to good to worse. The air conditioning on my 2002 CRV went out on Monday and we took it in to Honda on Wednesday morning at 8 am. Still no answers by last night at 5. They called this morning to say that the compressor was falling apart from the inside out and had totally contaminated the entire A/C system. The whole thing will need to be replaced. The Honda lady said that the service manager was willing to "help us" on this. BIG HINT that they know something is all their fault. He was willing to cover the parts (about $2000) and we would just pay for the labor (about $800). I told the lady "Thank you" and that it was a great offer but that hubby was going to want to talk to someone higher up the Honda ladder. He had already surfed the web and found out the '02/'03 compressor are widely known for self destructing! So I get off the phone with her and call DH and leave a message to call me a.s.a.p. About ten minutes later I get another call from Honda lady saying that the service manager had called their district manager and had been told to cover the whole thing!! Yeah!!!! They said it should be done next Tuesday or Wednesday.

Then this afternoon I decided to work on the binding for the brown and pink quilt. Let's just say that things have gone horribly wrong and I am ripping the whole thing off and starting completely over with new binding - TOMORROW!!! Do not try and put binding on when you are stressed out.

This afternoon I called Honda to tell them that I really need the truck back by Wednesday because me and the kids are going out of town on Thursday. The lady tells me that she had just heard from the parts department and they had gotten all our parts ordered but that one part was on backorder and there was no release date on it. In other words, they have no idea when it will come in. I calmly asked her what I was supposed to do without a car for an indefinite period of time. She said I could go rent one. I replied "That would be at least $40 a day out of my pocket." All she could say was "yes". I am going to try and talk DH into calling the manager and insisting that they either give us a loaner or rent us a car - especially since they can not give us a date the truck will be finished. Stacy had already said we could rent a car but I really don't think we should be the ones paying for it since the repair is something that Honda knows is a problem with their product.

Now you know why I need to go back to bed! It is DH's b-day so I am definitely going to make him take us out to dinner!


JudyL said...

Whew . . that post makes me glad my CRV is a 2001 model! I do love that car but would not like it much without an A/C. So, what happened about the rental car?

Surely hope you get it all worked out, hope you get your car back soon!!

Judy L.

quiltpixie said...

good luck with the dealership! you may want to go to strip piecing to deal with stress :-)

Nines said...

What could go wrong with binding? Where are you headed? I'll miss you!

Anonymous said...

Hi there, I found you through a link somewhere.

I'm new to quilting and am loving it!!

Great blog, I'll be back again!

Have a great day! :)

Shelina said...

Good for you for standing up to the car dealership! I am always afraid I am getting ripped off about one thing or another when it comes to cars and home repairs.